Submittal of deposit payment constitutes agreement to the below Terms & Conditions.
Deposit payments are NON-REFUNDABLE. These payments are used to purchase production materials and hold a customer’s spot in our production schedule. All production schedules are estimates only and are subject to change without notice. While we make every attempt to meet our estimated production timelines, events can and occasionally do occur that delay production such as supply chain issues, power outages, or equipment breakdowns. You will receive regular updates on production schedules for your order if they change.
Submittal of deposit payments constitutes acceptance of provided conceptual drawings including dimensions and material types. Review these estimates and drawings carefully for any errors prior to submitting deposit payment. Designs based on the customer’s original works such as logos, personal artwork, etc., may need to be altered to accommodate the limitations of the embroidery or long arm machines. IT IS THE CUSTOMER’S RESPONSIBILITY TO VERIFY THESE DESIGNS ARE CORRECT OR ACCEPTABLE BEFORE WORK BEGINS. Seeds and Scraps is NOT responsible for errors found in any designs after production begins.
Seeds and Scraps makes every effort to produce quality products free from defect. However, as these products are individually handmade, some cosmetic defects and dimensional variances may exist. Alterations or modifications after production will be an additional charge.
Custom produced products are NON-RETURNABLE. All sales are final.
Warranties and Guarantees: Seeds and Scraps guarantees are only listed here in these Terms & Conditions. In no event will Seeds and Scraps, its employees, or any other representatives be liable for special, indirect, consequential or punitive damages related to products sold. Seeds and Scraps does not guarantee its products against damage caused by the user, such as, but not limited to, improper laundering, improper storage, etc.
Order Cancellations: If you wish to cancel an order, notify us promptly and we will make our best, reasonable effort to accommodate your request.